Ninepipes Lodge respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this Web site, you may be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalized experience for each visitor to our Web site.
This Web site does not collect, save or store any personal information from visitors that simply browse this Web site, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our Web site is necessary in order to perform a particular service, such as processing your reservation. We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you.
Agents of Ninepipes Lodge who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for Ninepipes Lodge. We will not sell or distribute any of your personal information to any outside organization for marketing or solicitation without your permission.
SECURITY OF PERSONAL INFORMATION
Ninepipes Lodge is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use secure socket layer (SSL) encryption technology to secure the privacy of credit card information, name, address, email and other information you provide us.
LINKS TO THIRD PARTY WEB SITES
Please be aware that third-party Web sites available through links on ninepipeslodge.com each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. Ninepipes Lodge cannot ensure or warrant the security of any information you disclose online to third party sites.
Our Web sites are not intended for children and we do not knowingly solicit or collect personal information from children. If we are notified or discover that a child under the age of 13 has submitted personal information to any of our Websites, we will take reasonable steps to delete the information.
All refunds will be provided as a credit to the credit card used for the transaction within five (5) business days upon dispute of charges, if agreed upon between the customer and management staff.